Terms & Conditions

1. Acceptance of Terms

By accessing and using the Glam Mart website, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting on the website.

2. Use of Website

The content of this website is for your general information and use only. It is subject to change without notice. You may not use our website:

• In any way that violates any applicable law or regulation
• To transmit any harmful code, viruses, or malicious software
• To impersonate or attempt to impersonate Glam Mart or any employee or representative
• To engage in any unauthorized framing or linking to the website
• To interfere with or disrupt the website or servers

3. Account Registration

To make purchases on Glam Mart, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information during registration
• Notifying us immediately of any unauthorized use of your account

4. Product Information and Pricing

We strive to provide accurate product descriptions, images, and pricing. However:

• Product images are for illustrative purposes only and may vary from actual products
• We reserve the right to correct any pricing errors, even after order confirmation
• Product availability is subject to change without notice
• All prices are in Indian Rupees (₹) and inclusive of applicable taxes
• We reserve the right to modify product prices at any time

5. Orders and Payment

When you place an order on Glam Mart:

• You will receive an order confirmation email (this is not acceptance of your order)
• We reserve the right to accept or reject any order at our discretion
• Orders are subject to product availability and verification of payment
• We accept various payment methods including credit/debit cards, UPI, net banking, wallets, and Cash on Delivery (COD)
• For COD orders, payment is due upon delivery
• All payments are processed through secure payment gateways

6. Shipping and Delivery

Glam Mart delivers across India:

• Delivery times are estimates and may vary based on location
• Standard delivery: 4-7 business days (Free on orders above ₹999)
• Express delivery: 2-3 business days (Available in metro cities)
• We deliver to over 20,000+ pin codes nationwide
• You will receive tracking information via SMS and email
• Risk of loss and title pass to you upon delivery

7. Returns and Refunds

Our returns and refunds policy:

• You have 7 days from delivery date to initiate a return
• Items must be unused, unwashed, with original tags and packaging
• Free pickup service available for returns across India
• Refunds processed within 5-7 business days for online payments
• COD refunds processed via bank transfer within 7-10 business days
• Exchanges available for size and color (subject to availability)

For detailed information, please refer to our Returns & Refunds Policy.

8. Intellectual Property

All content on the Glam Mart website, including text, graphics, logos, images, and software, is the property of Glam Mart or its content suppliers and is protected by Indian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

• Glam Mart shall not be liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid by you for the product in question
• We are not responsible for delays or failures due to circumstances beyond our control
• We do not guarantee that the website will be error-free or uninterrupted

10. Privacy and Data Protection

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy. We implement appropriate security measures to protect your data.

11. Prohibited Uses

You agree not to use our website or products:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, or state regulations, rules, or laws
• To infringe upon or violate our intellectual property rights or the rights of others
• To harass, abuse, insult, harm, or discriminate against others
• To submit false or misleading information

12. Termination

We reserve the right to terminate or suspend your account and access to our website immediately, without prior notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, us, or third parties.

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in [Your City], India.

14. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after any changes constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Email: support@glammart.com
• Phone: +91 123 456 7890
• Customer Support: Available 24/7